Photography: Pedro Figueiredo
Service Designer & Project Brain
I am the mentor brain of the projects in We Question Our Project. My hidden goal is to pull our customers into unknown waters. But for that I need to make sure they do not get lost. I direct and execute our work around understandable methods and viable actions, leading to unexpected results.
Graduated in Philosophy and Translation and Interpreting, I have a long professional experience in UX and a postgraduate degree in Design Thinking and Innovation. I am currently studying an MBA in Service Innovation and Design at Laurea Polytechnic University in Finland. I teach prototyping services, service & business design in the Master in Innovation and Design Management at the BAU Centro Universitario de Design in Barcelona. In addition to the above, I am visiting lecturer in several schools of design, business and public administration. I seek to promote service design through events such as Barcelona GovJam and several conferences in various institutions. I decided to get involved in the organization of Porto Service Jam for my relationship with Portugal, a country where I lived for two years.
Câmara Municipal do Porto
Praça General Humberto Delgado, 4º piso
Porto Innovation Hub
Rua Dr. António Luís Gomes s/n
Tuesday - Saturday
10:00 a.m. - 6:00 p.m.
Tuesdays + Wednesdays + Thursdays
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