Photography: Pedro Figueiredo
It is crucial that those services respond to real needs and are provided in a reliable way, which isn’t possible unless they are consciously designed in a structured way from the start.
Service design applies the methods and techniques of design thinking to the development of citizen-centred services, providing a framework for implementing innovative approaches and new forms of serving citizens even better.
In this session service designers from various locations in Europe will debate, with Filipe Araújo, on new ways to develop even more efficient, inclusive and excellent public services.
Organisation: Porto Design Factory
Partner: Global Service Jam, We Question Our Project and Câmara Municipal do Porto - Pelouro da Inovação e Ambiente
Moderator: Rui Coutinho
Date: 16 February 2017
Time: from 3:30 p.m. to 5:00 p.m.
Location: Porto Innovation Hub, auditorium
Format: open talk
Target audience: general
Entry: free (limited to the area capacity, 50 people)
Câmara Municipal do Porto
Praça General Humberto Delgado, 4º piso
Porto Innovation Hub
Rua Dr. António Luís Gomes s/n
Tuesday - Saturday
10:00 a.m. - 6:00 p.m.
Tuesdays + Wednesdays + Thursdays
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